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Privacy Policy

Welcome to BOX18 Africa.

BOX18 Africa (“BOX18 Africa”, “we”, “us”, “our website”, “the website”)  is a digital media platform dedicated to African football, culture, identity, business, community, lifestyle, and diaspora storytelling. We publish journalism, commentary, analysis, multimedia content, newsletters, quizzes, polls, and other interactive experiences designed to inform, educate, and engage audiences across Africa and around the world.

We are committed to protecting your privacy and will only collect and use Personal Information in the manner outlined in this Privacy Policy, in compliance with the law and your rights.

This Privacy Policy delineates the methods by which we collect, use, disclose, store, and protect your personal information when you access or use our website, content, products, services, newsletters, applications, community features, and related offerings (collectively, the “Services”).

By accessing or using BOX18 Africa, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information in several ways.

A. Information You Provide Directly

You may voluntarily provide information when you:

  • Subscribe to newsletters
  • Create an account
  • Participate in quizzes
  • Participate in polls
  • Contact us
  • Submit feedback
  • Comment on content
  • Participate in surveys
  • Submit stories, tips, photographs, videos, or other materials
  • Apply for opportunities or programmes
  • Engage with community features

These information may include:

  • Name
  • Surname
  • Username
  • Email address
  • Profile information
  • Country or location
  • Photographs or media uploads
  • Communications you send to us
  • Any other data that you choose to provide to us (for example, in the context of surveys, competitions, forms or events).

B. Information Collected Automatically

When you visit our Services, certain information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Time zone
  • Referring websites
  • Pages viewed
  • Links clicked
  • Session duration
  • Traffic and engagement metrics

We collect this information to understand audience behaviour, improve performance, enhance the user experience, maintain security, and develop our products and services.

C. Cookies and Similar Technologies

We use cookies to determine your login status and for page analytics.

  • Operate our website
  • Remember user preferences
  • Improve functionality
  • Measure audience engagement
  • Analyse website performance
  • Personalise content where appropriate
  • Support advertising technologies that may be introduced in the future

D. Analytics Information

We may use analytics providers, including Google Analytics and similar services, to understand how visitors interact with our website.

Analytics tools may collect information such as:

  • Device identifiers
  • Session information
  • Geographic region
  • User behaviour patterns
  • Referral sources
  • Content engagement metrics

Analytics data helps us improve editorial, technical, and user experience decisions.

How We Use Information

We may use information we collect to:

  • Provide and maintain our Services
  • Deliver journalism and content experiences
  • Create and manage user accounts
  • Send newsletters and updates
  • Respond to enquiries and requests
  • Process submissions and contributions
  • Moderate comments and community interactions
  • Operate quizzes and polls
  • Improve website functionality
  • Conduct audience research and analysis
  • Detect fraud, abuse, and security threats
  • Enforce our Terms of Use
  • Comply with legal obligations
  • Protect our rights, users, and operations
  • Develop future products, services, and features

Legal Bases for Processing

Where applicable under relevant privacy laws, we may process personal information on the basis of consent.

For example:

  • Newsletter subscriptions
  • Marketing communications
  • Optional participation in surveys or promotions

Legitimate Interests

Including:

  • Operating the platform
  • Audience analytics
  • Content improvement
  • Fraud prevention
  • Community moderation
  • Security monitoring

Contractual Necessity

Where information is necessary to provide requested services or maintain user accounts.

Newsletters and Communications

If you subscribe to a BOX18 Africa newsletter, we may send:

  • Editorial updates
  • News digests
  • Feature recommendations
  • Product announcements
  • Community updates
  • Promotional communications

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

Unsubscribing from marketing emails does not prevent us from sending important service-related communications where necessary.

Community Features

BOX18 Africa may provide community features, including:

  • Comments
  • User profiles
  • Polls
  • Quizzes
  • Forums or community spaces introduced in the future

Information submitted through community features may become publicly visible.

Users should exercise caution before posting personal information in public areas.

We reserve the right to moderate, remove, restrict, or disable content and community features in accordance with our Terms of Use and Community Guidelines.

User Contributions and Story Submissions

Users may voluntarily submit:

  • Story ideas
  • News tips
  • Photographs
  • Videos
  • Documents
  • Community content

Unless explicitly agreed otherwise in writing, submissions do not create a confidential relationship between the contributor and BOX18 Africa.

Submission of content does not guarantee publication.

BOX18 Africa reserves the right to review, edit, investigate, decline, publish, or remove submitted materials in accordance with applicable editorial standards.

Third-Party Services

We may use third-party service providers to support our operations.

These providers may include:

  • Analytics providers
  • Newsletter platforms
  • Hosting providers
  • Cloud infrastructure providers
  • Security services
  • Social media integrations
  • Advertising networks
  • Content delivery services
  • Relevant authorities when required by law or to defend our rights
  • Customer support providers

Third-party services may collect or process information in accordance with their privacy policies.

BOX18 Africa does not control the privacy practices of independent third parties.

 

Business Transfers

This may include mergers, acquisitions, restructuring, investments, financing transactions, or asset transfers.

Data Retention

We retain information only for as long as is reasonably necessary to:

  • Operate our Services
  • Fulfil legitimate business purposes
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent
  • Request portability of information
  • Lodge complaints with relevant regulators

Requests may be submitted to:

hello@box18africa.com

We may verify identity before responding to requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon publication unless otherwise stated.

Material changes may be highlighted through notices on our Services where appropriate.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.